what should I do if my product's pump is not working?Updated a year ago
We apologize for any inconvenience this may have caused. It's possible that due to our product packaging being pressurized, an 'air bubble' could form on the inside of the bottle, which might interrupt the pumping mechanism.
Here's a simple method you can try to resolve this issue:
- Turn the bottle over with the cap attached.
- Give it a few solid taps with your palm on the bottom of the bottle.
This action should help the pump begin working normally.
If you continue to experience issues with the pump after trying this method, please let us know and we will be happy to assist you further.