account information

I forgot my password or want to reset it.

No problem! Just click on “Account” at the top of the website and then click “forgot password.”. If you are not receiving an email prompt to reset your password, make sure you have properly registered your account on our new website.

I need to update my email address.

To update your email address, log in to your account and click on “account profile.”

how can I update my billing or shipping address?

To update your billing or shipping address, log in to your account and click on “account profile.”

can I opt out of receiving Sanitas emails?

Of course! You can update your frequency preferences or unsubscribe from emails at any time by scrolling the bottom of any Sanitas email you receive and clicking the “unsubscribe” button.

how can I view my order history?

To view your order history, log in to your Sanitas account and click on the order number in the “order history” tab.

I have an account but am experiencing trouble accessing it.

We launched a new website in July 2023 and transferred all customer data. If you receive an error that your account does not exist, please re-register to regain access. All previous information will be saved.