what if my product arrives with damage?Updated 23 days ago

If you opted in for Route shipping protection, please file a claim here. 

If you have declined Route, packages damaged in transit must be reported within 10 days of delivery. Photo evidence of damage is required and we are not responsible for minor cosmetic damage. If damage occurs to your order during shipment please contact our Customer Care at [email protected]. Please include your order confirmation number to speed things along.